User Manager

Workflow-Driven User Provisioning and Administration


EmpowerID User Manager is workflow-driven user provisioning and multi-directory user administration tool. User Manager automates the entire process of provisioning, managing, and de-provisioning user accounts across multiple directories based upon pre-defined role-based policies. User Manager unifies the management of users, mailboxes, and other resources under a single role-based delegation and administrative model. It extends beyond Active Directory and LDAP to allow secure management of Cloud directories such as Office 365, Google Apps and even custom applications.


The workflows included with User Manager perform the functions of the native Active Directory, LDAP, Office 365, and custom application user management tools while adding granular delegation, workflow approvals, built-in activity reporting, naming convention enforcement, and task automation.


Key Benefits:

  • Reduces the cost of user provisioning by eliminating tedious, repetitive, and labor-intensive manual procedures
  • Frees constrained technical resources by securely delegating to users and privileged staff
  • Strengthens security and assists with compliance requirements by providing instant reports on user access to resources and user activity history
  • Streamlines ongoing delegated administration of multiple directories and applications from a single unified console
  • Reduces risk by automating group membership and application role assignments, eradicating the threat of privilege accumulation
  • Eliminates the need to delegate and manage the complex permissions in Active Directory which are required for technical and business users to perform user management tasks

Key Features:

  • Faster deployment with dozens of ready-to-use workflows as well as the workflow building blocks and workflow designer for modifying existing workflows or creating new ones
  • A unified management console allows full management of user accounts across directories in the same interface for managing groups, mailboxes, shared folders, roles, etc.
  • Powerful security model supporting Role-Based Access Control (RBAC), Attribute-Based Access Control (ABAC), and Separation of Duties enforcement (SoD)
  • Unique Rights-Based Approval Routing (RBAR) technology automatically routes requests for approval based on delegations
  • An Identity Warehouse and sync engine inventories and continuously monitors directories for changes and then syncs those changes to all subscribing directories
  • Role-based provisioning policies determine the user accounts, mailboxes, home folders, and other resources to be created in various enterprise systems based upon a person's job function and location
  • Self-Service workflows for account sign-up, access requests, and profile self-service
  • Fully programmable allowing all user management actions to be exposed via a secure web services API
  • Rich audit trail of all activity meets the key requirements of corporate compliance and governance initiatives
  • Workflows to restore deleted users and bring back their attribute values and group memberships
  • Abilty to utilize any PowerShell cmdlet as a secure action in workflows
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